PoS systems
Challenge
Are you using outdated legacy Point of Sale software or no software at all?
There is a significant level of digital transformation taking place within the retail and hospitality industries. To remain competitive in this challenging business environment, Startups and SMBs must implement flexible, cloud-based Point of Sale technology which provides a competitive advantage over their competitors. The challenge of most established SMBs is that legacy Point of Sale systems have proven incapable of incorporating key business functions such as accounting, inventory control, staffing, Customer Relationship Management (CRM) and ecommerce to automate processes and streamline operations.
What's the Solution?
Legacy Point of Sale systems are expensive, outdated, and high maintenance. Retail and hospitality businesses require that their key business functions seamlessly integrate with their Point of Sale software to increase efficiency, save time and money. FirstLink provides a turnkey value-added solution to businesses seeking to implement cloud Point of Sale systems. It includes:
1
Software Selection
We conduct an in-depth needs assessment to identify and recommend the most suitable Point of Sale software for your overall business needs, processes and budget.
2
Hardware
We provide compatible hardware devices such as touchscreen Windows terminals, Android and iOS tablets, thermal receipt printers, barcode scanners, cash drawers, and label printers.
3
Implementation
We utilize certified implementation specialists to work with your team to set up, configure and customized your selected Point of Sale software to your business needs and processes.
4
Training
We provide software training to assist both employees and management to quickly understand and use the major functions of our Point of Sale software.
5
Integration
We reduce unnecessary data entry by integrating our cloud Point of Sale solution with popular accounting software such as Xero, QuickBooks Online, QuickBooks Desktop and Sage 50.
6
Ongoing Support
We provide several monthly maintenance packages from remote support and troubleshooting to extended hardware warranty and replacement all for one affordable fixed monthly price.
Our Brands
Benefits of Cloud Point of Sale Outsourcing
Not all Point of Sale systems are created equally. We believe that an effective Point of Sale system is more than just software and hardware components. The real intrinsic value is the reporting and business insights which can be generated by a click of a button. Our Point of Sale solution provides the following benefits:
Robust Reporting & Insights
We help grow your business with powerful reporting that provides crucial 24/7 insights to understand your customers better, manage your inventory more effectively and track your key performance indicators (KPIs).
Software Add-Ons
We integrate third-party software applications such as ecommerce, customer loyalty programs, customer relationship management (CRM), reporting, and analytics to improve your overall business processes.
Dedicated Business Advisor
We are don’t just sell Point of Sale systems. Our business model is based on providing customers with value added advisory solutions such as e-commerce website set-up and integration, analytics, and business advisory to help grow your business.
Client Testimonials
The team at FirstLink has always supported us from inception with our initial company registration providing practical and knowledgeable advice to guide us during the startup process. Fast forward to present – They provide us with both accounting and business advisory services. We feel comfortable and at peace knowing that we can call on Richard and his team at any time day or night to deal with any complex accounting, legal, human resource or business challenge that we’re going through.”
MARIA SEEGOBIN
DIRECTOR, COMMERCIAL - ATLANTIC TOURS & TRAVEL LIMITED
For us, what distinguishes FirstLink from the many accountants we’ve dealt with in the past is their adoption of modern technology to reduce the tedious and administrative processes and their focus on providing clients with not only accounting services but value added advisory and consulting services. As business owners, we’re not necessarily savvy in finance or legal, however, we can always depend on FirstLink for any issue we are facing. We feel like the relationship with FirstLink is more partners for life as oppose to just a client – accountant relationship.
TAREL LAUGHLIN
MANAGING DIRECTOR - SALTWATER STUDIOS LIMITED
The team at FirstLink introduced our business to Xero accounting. It has given us a lot more control over our financial information and for non-accountants; it is extremely easy to use. The Xero Mobile App easily allows us to send invoices to our customers on the go and tracks when the invoices have been viewed by them. I would definitely recommend Xero and FirstLink to anyone looking to implement cloud software to gain real time financial information to improve their business.
DAMION RICHARDS
CHIEF OPERATIONS OFFICER - HERO TRINIDAD
Running a business can be a nightmare. Whatever can go wrong will go wrong. However, Richard, Aaron and the team at FirstLink have always been and continue to stay right by my side to provide their professional guidance and advice for every obstacle that we’re faced with. It’s a comprehensive service which is both personal and supportive of my business requirements whether its accounting, tax, human resource or industrial relations disputes.
SU-LAN HEADLEY
MANAGING DIRECTOR - PLAYA DEL ESTE LIMITED
Richard’s support and professionalism are a pillar of reliability and dependability. We trust totally his guidance and know all is confidential. Any company that he is part of has our complete support. It is without hesitation that I endorse him and FirstLink to anyone seeking professional and honest business advisory support whether accounting, human resource or legal.
ROGER SEEGOBIN
MANAGING DIRECTOR - ATLANTIC TOURS & TRAVEL LIMITED
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